Closing Date to apply for this role: 30 May 2021

The purpose of the Flamstead Heritage Project is to sustain the 900-year heritage of St Leonard’s Church into the long term future. We’re currently repairing and restoring the building, and making sure it’s going to be properly maintained. The next step will be promoting and developing it as a heritage venue for the whole community, to complement its role as a church for the worshipping community.

We’re really excited that we can now appoint a part-time Community Engagement Manager whose responsibility will be to deliver the programme of heritage engagement activities set out in our Activity Plan, and to put St Leonard’s on the map as an interesting place for all the family to visit. Full details are below, and the deadline for applications is 30 May 2021. Funding for the role is supported by the National Lottery Heritage Fund.

Role Title: Community Engagement Manager (CEM).

Main purpose of role: The CEM is responsible for ensuring that the Activity Plan is delivered to a 3-year timeframe (subject to any COVID restrictions) and on budget. They will need to coordinate with the Volunteer Team Manager to support and organise volunteers and engage with target audiences to organise, promote and deliver the Action Plan to ensure targeted Outcomes. This role will include being proactive in building relationships with and promoting the heritage venue to tourism groups in a 10-mile catchment area around Flamstead, putting St Leonard’s on the tourism map as a heritage destination and community venue for the local and wider area.

Hours: Average 16 hours per week to timesheet, occasional evening/weekend working required.

Fee budget: £16,000 max per annum, appointee to be responsible for tax and National Insurance.

Responsible to: Project Manager.      Term: 3 years, subject to performance.

The Community Engagement Manager will:

  • Assist with the recruitment, inspiration and involvement of a diverse team of volunteers to deliver the Project (including being DBS cleared and managing DBS checks as needed)
  • Develop and manage the briefing framework, resourcing and motivation of volunteers and organise the delivery of the Training Plan so that volunteer training is appropriate to their needs and leads to skills development, responsibilities and a sense of personal satisfaction
  • Coordinate and support the volunteers to deliver the Action Plan and activity programme within the defined budget and agreed timeframe
  • Market, advertise and promote the activities, and the church as a heritage venue, on social media, via the website, local press, email groups and using posters, banners and leaflets
  • Develop relationships with target audience groups in Flamstead and the wider area
  • Coordinate the events diary with the Parish Office around other building users to achieve the Activity Plan and ensure there are varied events available for different audiences
  • Ensure health and safety legislation is adhered to at all events
  • Ensure resources for Action and Interpretation Plans are available and stored as needed
  • Liaise with the Evaluation Consultant as required when planning and delivering activities
  • Carry out the responsibilities of the role and undertake all training, duties and interactions with staff, volunteers, partner providers and customers fairly, without discrimination and with due regard to the policies, procedures and guidelines on safeguarding and child protection, customer care, health and safety, equality and diversity set out by the Parochial Church Council, to ensure safe and successful delivery of the Action Plan

These are the key tasks as currently defined. They are not necessarily listed in priority order, and may evolve during the project by mutual agreement between the appointee and Project Manager.

Experience, qualifications and skills

  • Knowledge and capability:
  •   Good understanding of the National Lottery Heritage Fund objectives for heritage project engagement outcomes
  •   Alignment with the core aims of the Living Histories Lasting Journeys heritage project
  •   Ability to create methodologies for marketing, education and outreach
  • Experience:
  •   Experience of or understanding of working in a heritage context or in the volunteer sector
  •   Proven experience of health and safety, management of data, and equality and diversity
  •   Experience of working in a small team and with volunteers and members of the public
  •   Track record of managing a team to deliver to deadlines within budget
  • Skills and aptitudes:
  •   Interest, creativity and enthusiasm for making heritage of interest to diverse audiences
  •   Willingness to be trained where required
  •   Capability to manage and motivate people effectively
  •   Able to communicate effectively in English using speech and writing with a range of people having different ages and backgrounds
  • Requirements:
  •   Ability to create effective marketing material and press releases to promote events
  •   Good IT operational skills – email, Microsoft Office, social media platforms, graphics design
  •   Ability to maintain records in line with current data protection legislation
  •   Enthusiastic, self-motivated, able to use own initiative, personable, flexible and adaptable
  •   Willing to work on some evenings and weekends when required from time to time
  •   Committed to delivering heritage engagement which meets the needs of diverse audiences
  • Qualifications:
  •   Suitable qualifications, training and experience to fit the requirements of the role


The start date for this new role is provisionally scheduled to be Monday 14 June 2021.

To apply please email your CV with details of relevant experience to Project Manager James Mellish ( by 17:00 on 30 May 2021.

It is expected that interviews will take place in Flamstead, Hertfordshire, between 3rd-10th June.

A copy of the Action Plan and other project documents can be issued on request.